P.O. Box 306
4 East Third St.
Wendell, NC 27591-0306
Local: 919-365-5189 or
Call Toll Free within USA or Canada: 866-365-5189
Ordering Instructions:
Although we do have a "Shopping Cart" page available, we do not have the manpower to maintain on-line an accurate inventory of all the many things we sell. In fact, it's about all I can do to keep the instrument inventory up-to-date. Therefore, I have never turned on the secure pages, but suggest instead that you order in one of the following ways:
Call: Yes, our toll-free number, 866-365-5189 works in the US and Canada, and we are happy to speak with you to give you as much information as possible concerning your purchase. In fact, if we don't have what you need, we'll try to help you find out who does.
International Customers: We now have the free Skype software installed to provide absolutely free Internet telephony,. To use this, you will need to download and install Skype (available for Windows, Mac OS X, and Linux), and have a microphone and either earphones or speakers. It really works well (Thanks for the tip, Peter W. in Spain!)!
You can even use this service to leave a voice message for us, if the hour is inconvenient. (Je parle en peut de français--comme une vache espagnole, mais un petit peut quand même. Alors, parlez doucement, S.V.P.)
Skype us at the user name zeppmusic
Email: If you want to email us by clicking here, we can readily tell you what's in stock, etc. Please note that we do not recommend sending sensitive data via email--please call to discuss the safest way to communicate the required information.
Instant Messaging: We can be reached via the following instant messaging/voice services, though please note that there are times when no one is sitting at the computer!
Google Talk: zeppmusic
AOL Instant Messenger: musicmygale (sorry, "zeppmusic" was taken)
Yahoo! Instant Messenger: musicmygale
However you get your information to us, we will need the following data:
The card number,
the expiration date,
the name on the card,
your Shipping address, (being sure to include a Zip or Postal Code),
your billing address, if different from the shipping address,
a daytime phone number in case there is any problem with the card, and,
for Visa, and Mastercard, the Security Code (the last group of digits found on the signature strip on the back of the card).
On American Express cards, the 4-digit Security Code is printed on the front of the card, above the account number.
Fax: Orders can be faxed to 919-365-5179. Please include your credit card information as above, and just what it is you wish to order. We shall email order confirmation to you.
Mail: Yep, the USPS still works, although please be sure to use our P.O. Box number, as they will not deliver if only the street address is used!